SPC VIP

SPC VIP, also known as SPC Guardian, is a mobile application developed for Safeguard and Protection Company (SPC) to simplify the process of requesting professional security services across Lebanon. The app was designed to provide clients with a fast, clear, and structured way to submit customized security service requests directly from their mobile devices.

Through the app, users can create a complete security request in a few simple steps. They can select the type of service required, define the service duration, specify the service location, and provide the necessary operational details needed by the SPC team. The platform supports multiple security service categories, including airport assistance, close protection, property security, event security, and valuables transport.

SPC VIP also allows users to customize important service preferences based on the nature of their request. Depending on the selected service, users can choose vehicle requirements, agent dress code, and additional coverage options. This ensures that each request is tailored to the client’s expectations, whether the service is for a private individual, VIP guest, corporate event, property, or sensitive transportation need.

Once a request is submitted, it is reviewed by the SPC operations team. The team then contacts the client to confirm all details, validate the requirements, and finalize the arrangements before scheduling the service. This workflow helps SPC maintain professional control over each request while giving clients a convenient and transparent digital experience.

The application was built with a focus on usability, clarity, and operational efficiency. It reduces manual coordination, improves request accuracy, and gives SPC a modern digital channel for managing high-quality security service inquiries.

Key Features:

• Client registration and login

• Security service request creation

• Service category selection

• Duration and location selection

• Vehicle type selection where applicable

• Agent dress code preference

• Add-on options for selected services

• Request review and confirmation workflow

• Direct follow-up by the SPC team

• User-friendly mobile experience

By developing SPC VIP, COMPU-VISION helped SPC transform its service request process into a streamlined mobile experience, making professional security services easier to access, organize, and manage.